OEM Unlocking Needed Verizon Pixel 7 Pro

vzwcustomer11
Enthusiast - Level 2

Hello, I have a paid off phone from that I purchased from Verizon but I'm unable to turn on the OEM unlock. I accept all responsibility and this phone is no longer under any warranty. Can you help?

Labels (1)
  • Pixel

8 Replies
vzw_customer_support
Customer Service Rep

Hey, vzwcustomer11, we want to make sure you get all of the access to your phone. We're sending you a private message to help more. 

-Cait

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frozenbra1n
Enthusiast - Level 1

Greetings!

I have the same issue with my Pixel 7 Pro.

Could you please assist?

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vzw_customer_support
Customer Service Rep

Hello frozenbra1n, we want to make sure we assist with the unlocking of the Pixel Pro 7. So we can better assist, we will be reaching out via Private Message. -Dee

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vzwcustomer11
Enthusiast - Level 2

Hey Frozen, did you get your "OEM Unlocking" un-grayed out?

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vzwcustomer11
Enthusiast - Level 2

Hello, I'm still not able to turn on OEM unlocking as its grayed out.

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vzw_customer_support
Customer Service Rep

Thanks for contacting us. I will send you a Private Note shortly. -Ross

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vzwcustomer11
Enthusiast - Level 2

I've replied to the PM and am waiting on the side chat setup. I was told in the last PM chat that the OEM would ungray in a few days but after a week there has been no changes.

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vzwcustomer11
Enthusiast - Level 2

There was typing indicator from your team after about 10 minutes but they stopped and never typed anything. Can you please advise what the hours are for the team?

Is this not something that Verizon can help with on a Verizon purchased phone?

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