Pixel 4 XL camera flash blinks on incoming call
murkyin20
Newbie

I had a Pixel 2 before and it did not flash the camera light when an incoming call was ringing but the Pixel 4 XL is doing it.  How do I turn off this feature?  It is very distracting in a room full of people.

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vzw_customer_support
Customer Service Rep

I know how important it is for your notifications to come in the way you want them to. I'm not seeing that this is a feature for your device. When you go into your Settings > Apps & notifications > then your calling app. What do you see in this section?

 

EllisandraC_VZW

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Ann154
Community Leader
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@murkyin20 wrote:

I had a Pixel 2 before and it did not flash the camera light when an incoming call was ringing but the Pixel 4 XL is doing it.  How do I turn off this feature?  It is very distracting in a room full of people.


Have you checked the Accessibility settings for the option to use the flash for notifications? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Please try these steps.open the Settings app then go to Notifications. Next, tap on the Settings cog at the top of the screen, then slide the switch next to Pulse notification light to the OFF position. I hope this helps. AlbertP_VZW

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BAURORI
Newbie

My Pixel 4XL doesn't have a Settings cog in Notifications. What worked for me was to go to Settings>Apps & notifications>See all apps>Phone>Storage & cache>Clear storage. The LED light stopped blinking on incoming calls.

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Scott5337
Contributor - Level 3

@vzw_customer_support wrote:

Please try these steps.open the Settings app then go to Notifications. Next, tap on the Settings cog at the top of the screen, then slide the switch next to Pulse notification light to the OFF position. I hope this helps. AlbertP_VZW


Are those options for a different phone?  I don't see a Pulse Notification option anywhere in my Pixel 4XL Settings.

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Ann154
Community Leader
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It might also be in the Accessibility settings if it isn't in the other settings. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Scott5337
Contributor - Level 3

@Ann154 wrote:

It might also be in the Accessibility settings if it isn't in the other settings. 


I think those instructions are for the original Pixel in 2016.

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Ann154
Community Leader
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It also might not be available either. I have a Pixel 3a and it doesn't have the option for the camera flash. I looked in all the settings. 

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Ann154
Community Leader
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I also have the original Pixel and I can't find those settings in that phone too. Granted it doesn't have a SIM card in it either so some options might be only available with the SIM card. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Thanks, Ann154. You are correct, this phone doesn't support this feature. 

 

ErinW_VZW

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BAURORI
Newbie

My Pixel 4XL started flashing on call again after clearing the Phone app storage. It turns out a third party app "Prof reminder"  (Missed call reminder, Flash on call) was carried over from my previous Pixel. This app has missed call and SMS reminders but also has a "Flash on call" function. Once I disabled the Flash on call function it stopped flashing.

On the other hand, if you want your phone to flash on call this app will add this feature to the phone.

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vzw_customer_support
Customer Service Rep

We appreciate the helpful tips, BAURORI. Glad to hear your phone is back to normal, and thanks for sharing this information with the Verizon Community. Please let us know if you have any additional questions.

 

GersonG_VZW

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vzw_customer_support
Customer Service Rep

The Google Pixel 4 XL does not have a 'Pulse Notification Light' option, unlike some of its earlier versions. Do you recall adding/downloading a third-party app? Can you place your phone in 'Safe Mode' (https://www.verizonwireless.com/support/knowledge-base-228678/) and test it out (to see if it flashes during a call)?

GilbertoL_VZW