Pixel 5 unlock
avuso
Newbie

hello, tell me please. I bought a pixel 5 as unlocked phone on ebay, but it turned out to be locked on the verizon network. Is there a way to unlock it? I live in Europe

0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

We want to congratulate you on the purchase of your new Pixel 5. It's important to mention that since the device was not purchased directly from us, we are unable to unlock it. It's important that you reach out to the seller so that they can provide you with more information and assistance. The following link will provide you with more details about our unlocking policy. https://www.verizon.com/about/consumer-safety/device-unlocking-policy

We wish you the best of luck. ~Geo

View solution in original post

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

We want to congratulate you on the purchase of your new Pixel 5. It's important to mention that since the device was not purchased directly from us, we are unable to unlock it. It's important that you reach out to the seller so that they can provide you with more information and assistance. The following link will provide you with more details about our unlocking policy. https://www.verizon.com/about/consumer-safety/device-unlocking-policy

We wish you the best of luck. ~Geo

0 Likes
Reply