Re: Pixel 5a not receiving SMS messages.
tdc16200
Newbie

Is Verizon doing anything to fix this issue? I'd rather not waste hours/days with support 🙂

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Re: Pixel 5a not receiving SMS messages.
vzw_customer_support
Customer Service Rep

We'll be happy to have a look at the matter for you. We'll send you a private note that you can use to join our support chat for help.

- Henry

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Re: Pixel 5a not receiving SMS messages.
forcem
Enthusiast - Level 1

I tried that but Verizon wanted to sent a text confirmation code to the phone that does not receive text messages.  I did not see an option for other means of confirmation.

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Re: Pixel 5a not receiving SMS messages.
vzw_customer_support
Customer Service Rep

Hello, forcem. We're very sorry to hear about any issues that have come up with receiving text messages. We certainly are happy to assist with making sure that this is resolved for you. When did this first start happening? -Brett

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Re: Pixel 5a not receiving SMS messages.
tdc16200
Newbie

Has Verizon made any progress in FIXING this issue? Unfortunately my line is owned by my employer so I am not authorized to make account changes 😞

I log in here, Verizon clearly sees my Pixel 5a ... soo ... not sure why the "system" cannot make it work?

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