Pixel 6 March Update?
LukeGroundRunner
Enthusiast - Level 2

Has anyone received their March update on their Pixel 6? Seems like every phone has it except for those with a Pixel 6 on VZN.

 

 

1 Solution
vzw_customer_support
Customer Service Rep

willifm-6, the latest software release for the Pixel 6 occurred yesterday 3/27/23. Please see the link below for details and let us know if you have any questions. Thank you. 

 

https://www.verizon.com/support/google-pixel-6-update/

 

*Joshua

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28 Replies
LukeGroundRunner
Enthusiast - Level 2

Just confirmed that Verizon is aware of the issue and is taking steps to resolve. (as of 10am EST on 3/27/2023).

vzw_customer_support
Customer Service Rep

Hi, Luke! Thank you so much for reaching out to us, our device got the update as well, if you are experiencing any situation with your phone please, let me know, and I will be right with you. I will attach a link with important information about the update. https://www.verizon.com/support/google-pixel-6-update/

>Drea

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willifm-6
Enthusiast - Level 2
 
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vzw_customer_support
Customer Service Rep

I can understand your desire to obtain the update, so your device is functioning properly, please send a Private Message, so we can assist. 

*Lisa

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smoddelm
Enthusiast - Level 3

Mine too

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vzw_customer_support
Customer Service Rep

Hi there! Thank you for bringing this to our attention, so you are facing the same issue?
Are you still facing the same issue or do you still need help?

>Oscar

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vzw_customer_support
Customer Service Rep

Hi there! I'm going to send you a private message in order to address your concern.

>Oscar

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cvcalhoun
Enthusiast - Level 1

I finally got tired of waiting and installed the update manually following the instructions at this link.  

dsmeltz
Enthusiast - Level 1
 
vzw_customer_support
Customer Service Rep

Hi there! I'm going to send you a direct message in order to address this concern.

>Oscar

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vzw_customer_support
Customer Service Rep

Hey, Luke! 

The updates are directly through Google, and you are one of many wondering about the latest update. If you would like to DM us, we can show you where in your phone to see if there is an update waiting! We are here to help 24/7, in any way we can! We hope you have the BEST day!

*Tiffany

alexsmith95
Enthusiast - Level 2

I'm pretty sure at this point that literally everyone here knows how to update their phone.  If the problem is Google like you guys claim then why can't someone from Verizon get on the phone with Google and talk to them until they send you the update that they've already sent everyone else? 

I know I'm talking to a wall right now, and I don't blame you. You're just a powerless help desk agent. But do us all a favor and do whatever the heck you can to try to help out. 

LukeGroundRunner
Enthusiast - Level 2

Thanks all. I guess glad to know I'm not the only one. Hopefully Google / VZN get their stuff together and release a stable update. 

I love my Pixel  6...just wish updates were more consistent  Spdrman.png

 

willifm-6
Enthusiast - Level 2

Verizon chat agent(AI) passed the buck to Google yesterday.

vzw_customer_support
Customer Service Rep

Thank you for reaching out to Verizon.  We are available to address all of your questions and concerns.  Please send us a DM.
*Theresa

godfreyk
Enthusiast - Level 1

I don't know how to DM you on your own message board, but what we're all asking is: Has Verizon reached out to Google to find out why Verizon Pixel 6 hasn't received the update when everyone else already has it?

By the way, Pixel users are sophisticated enough to know where to check on the phone to see if the update is available. We're not iPhone users. According to the phone, the update is NOT available yet.

C'mon Verizon, get to the bottom of why Google isn't servicing your customers and give us the answers. Why don't we have it and when it is coming?

KG

vzw_customer_support
Customer Service Rep

Thank you so much for contacting us today! I understand how much you want the update. You are more than welcome to reach out to the manufacturer about it at the following link:

 

https://support.google.com/pixelphone/?hl=en#topic=7078250

*Ana

godfreyk
Enthusiast - Level 1

Why are you not reaching out to the Manufacturer? We're your customers? Verizon has a lot more clout with Google than any single customer.

alexsmith95
Enthusiast - Level 2

Yep, same problem here. This happened in December if I remember correctly. So possibly something to do with pixel feature updates. But this is even further from simply not good, this is a majorly bad situation as this is holding back a very crucial security update.

smoddelm
Enthusiast - Level 3

I've seen lots of Verizon pixel 6 owners complaining about this on Reddit. I don't think any Verizon Pixel 6 owners have gotten it yet.