Pixel 7 pro message not sent invalid destination
bort127
Enthusiast - Level 1

As the title states, I am having an issue of text messages to some people and to group messages will not send. Receive the message not sent invalid destination error. Anyone know of a fix?

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12 Replies
vzw_customer_support
Customer Service Rep

I am sorry to hear about the experience you had today with your signal, that is not the service we want to provide to our customers. Please send us a Direct Message.

>Bris

dmoriarity
Newbie

I am having the same issue. So frustrating! Did anything work?

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vzw_customer_support
Customer Service Rep

Hello! Thanks for bringing this to our attention. We're here to help you get this fixed. Please, respond in Private Note, so we can get started.

*Haley

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robjm1
Newbie

I'm also having the same issue. Trying to send an image to an iPhone user.

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vzw_customer_support
Customer Service Rep

The last thing I want is for you to have to endure problems, please send a Private Message, so I can delve into this issue. 

*Lisa

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bort127
Enthusiast - Level 1

Issue has been fixed. Thank you for following up.

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vzw_customer_support
Customer Service Rep

We're so glad to hear your issue has been fixed, bort127. Please don't hesitate to reach out to us for any future assistance. -Danielle

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LisaB5
Newbie

Just got my phone today and I am having the same issue.

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vzw_customer_support
Customer Service Rep
LisaB5, we are sad to read you are having issues with your service! We can not have this happening with your new phone. We will care of it through your account, and we send a private note.

>Edgar

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TyZan20
Newbie

I am also encountering this issue. Attempting to send an MMS message to and receiving "invalid destination address". Phone is less than a week old. 

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vzw_customer_support
Customer Service Rep

TyZan20, we apologize that you are having this experience with your new phone. We have sent you a Private Message, please respond to us there, we are here to help.

-Steven

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LisaB5
Newbie
 
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