Pixel 8 pro OEM grayed out

[MAVl]

I have a Pixel 8 Pro, and the OEM unlocking option is grayed out. Below it, it says 'Connect with Wi-Fi or contact your carrier.' I checked on Google’s website, and it shows the device is unlocked, with 4 months of warranty remaining, but the OEM option is still grayed out. Any solution?

  

 

 

[vzw_customer_support · Accepted solution]

@MAVl  wrote: I have a Pixel 8 Pro, and the OEM unlocking option is grayed out. Below it, it says 'Connect with Wi-Fi or contact your carrier.' I checked on Google’s website, and it shows the device is unlocked, with 4 months of warranty remaining, but the OEM option is still grayed out. Any solution?

MAVI, will be happy to answer some of your unlock questions. First, where did you purchase this device? Also, are you a Verizon customer? 

-John

[vzw_customer_support · Accepted solution]

@MAVl  wrote: I have a Pixel 8 Pro, and the OEM unlocking option is grayed out. Below it, it says 'Connect with Wi-Fi or contact your carrier.' I checked on Google’s website, and it shows the device is unlocked, with 4 months of warranty remaining, but the OEM option is still grayed out. Any solution?

MAVI, will be happy to answer some of your unlock questions. First, where did you purchase this device? Also, are you a Verizon customer? 

-John

[Ann154 · Accepted solution]

Verizon doesn't permit OEM unlocking for the phones purchased through Verizon.