Doing business with us involves many options and partnerships, danlewis. It is never our intention to make it difficult to add or remove services as your needs and wants change. To be sure we are all on the same page here, would you confirm if you have tried the steps shown on this page http://spr.ly/6603zEyd1 to cancel the Disney Plus bundle via the My Verizon app? If you prefer to manage this from your computer, see item #3 under "Managing The Disney Bundle subscription" on this page: http://spr.ly/6605zEydH. Does this information help? After using both methods, were you successful in removing the Disney Bundle?