Text messages
Chrispy6942
Newbie

How do I get my text messages from a defective phone?

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Re: Text messages
vzw_customer_support
Customer Service Rep

Chrispy6942, 

 

Great Question. We understand things can happen to your device and we have several options that can help save your personal information and recover or transfer your information to a new phone. Let's gather a few clues. What model phone is defective? Can you do anything on that device? What backup method do you use on your device?

 

JenelleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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