Unable to send pictures on verizon messages plus
kidsgardener
Enthusiast - Level 1

All of a sudden, I cannot send pictures taken with my cameral phone on verizon messages plus

Labels (1)
Tags (1)
0 Likes
Re: Unable to send pictures on verizon messages plus
jav6
Champion - Level 3

@kidsgardener wrote:

All of a sudden, I cannot send pictures taken with my cameral phone on verizon messages plus


Did something change, like a software update or app update?  What version of Message+ do you have?  Could be a setting relating to MMS/pictures has changed.

...Just another VZW customer...trying to offer some assistance...
Re: Unable to send pictures on verizon messages plus
Scott5337
Contributor - Level 3

Have you tried clearing the cache > and force start the Message+ app? You could also try switching to a different texting app, like Google Messages, temporarily and see if the pics send that way.

0 Likes
Re: Unable to send pictures on verizon messages plus
vzw_customer_support
Customer Service Rep

 

Thank you for reaching out to us, my name is Adriana, and I am your customer service expert, ready to help!
It will be my pleasure to assist you today, please feel free to send us a PM if you have any questions or concerns you need assistance with.

 

 

>Adriana

0 Likes
Re: Unable to send pictures on verizon messages plus
vzw_customer_support
Customer Service Rep

Have you double checked to ensure that everything is up to date on the phone by chance? Out of date software can easily cause issues for the device.*Matthew

0 Likes