Why Verizon has an Incredibly slow data speed ?
Kirkhar
Enthusiast - Level 1

I switched from ATT to verizone and it was a big mistake!! Verizon's data is aweful!!!

My speedtest from both the app and also Google shows 5mgbs download and 0.1 mgbps upload!!!! I used to have 60 mgbs upload and 15 mgbps upload with att. I tried different times of the day, no luck. I even spent more than several hours talking with agents and nothing! The brilliant solution of the agents was to reset and power on and off my phone 

 

 

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Re: Why Verizon has an Incredibly slow data speed ?
Ann154
Community Leader
Community Leader

Which Verizon Wireless plan do you have? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why Verizon has an Incredibly slow data speed ?
vzw_customer_support
Customer Service Rep

Hello, Kirkhar. Fast and reliable speeds are what we are known for, and we want to make sure you get the most out of the network. Are you still having these issues? Have you tried other steps to try to fix this? CourtneyM_VZW

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Re: Why Verizon has an Incredibly slow data speed ?
Bryan191
Newbie

I have put up with very slow data speeds on all three of my devices mainly because most of the time we have WIFI access. However whenever we are out and about, the data speeds are incredibly slow. I just tested it now and it is consistently 0.1 MBPS for downloading. I gave up on the upload test. It has been this way for months. It seems like this happened when I switched all of our plans to have unlimited data. What can be done to resolve this?   

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Re: Why Verizon has an Incredibly slow data speed ?
MaynardJK
Newbie

Wow!  I'm brand new and shocked at how terrible and slow!  Good god.  Glad i got the $25 phone and the cheapest plan.  There's NO WAY i would pay $5 a month for this trash.   Adios verizon.  That was a horrible experiment.

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Re: Why Verizon has an Incredibly slow data speed ?
acraftylady2
Specialist - Level 2

Weird I have always had fast data speeds with verizon, t-mobile not so much.  Before the pandemic traveled all over and no speed issues.  Worked awesome at every port in Alaska.

Re: Why Verizon has an Incredibly slow data speed ?
Ann154
Community Leader
Community Leader

The cheapest plan also has the lowest priority of all the postpaid plans. The prepaid plans are even lower on the prioritization list than the postpaid plans. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why Verizon has an Incredibly slow data speed ?
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Why Verizon has an Incredibly slow data speed ?
vzw_customer_support
Customer Service Rep

Hello, MaynardJK. I know I depend on my phone's data all the time for everything, be it business or pleasure, and I regret to learn that you are experiencing issues with your own. I am here to help, I hope you give us the opportunity to work with you. How long have you had the issue with the data?

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