This is never our intent for you to have an unpleasant experience with our Customer Care. I do apologize for the call being disconnected and the delay in receiving it. I know how important your time is.
We would never want to lose you as part of the VZW Family.
Was there a concern that I can assist you with today?
I had exactly the same experience.
Verizon customer service is the worst ever.
Hello fky-up, we're concerned to learn about your experience, and we'd love to help turn it around. Please send us a private note to better assist. ~Baldo