Wifi calling preferred is blocked by verizon
markgmidei
Newbie

My Pixel 4 XL phone supports the option to use wifi calling as the preferred calling option when available. Verizon is blocking that function on my device. How do I get that option unblocked?

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vzw_customer_support
Customer Service Rep

We want to make sure you are provided with the best service as a customer. With regard to the device please send us a private message so that we can look it up in our database. I am sure it is a feature that we need to activate for you on your end. 

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Ventuckyspaz
Enthusiast - Level 3

Oh so my Motorola Stylus which is the exact name model as the one we got through Verizon you will enable wifi calling until request? It's unacceptable Verizon blocks wifi calling on unlocked phones and I'd like it unlocked on my Verizon line as soon as this is read by a Verizon employee.. I had to switch from a prepaid account to a post paid one to make VoLTE work on my phone nothing is broken or incapable with my Stylus its Verizon's network which causes the restrictions. If like this fixed immediately. I'll be calling you tomorrow about enabling it. 

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