pixel 6 text message app issues
rebeccalap
Enthusiast - Level 1

starting today, unable to send or receive texts in group messages on Pixel 6.  Also unable to send or receive pix/photos thru the message app.  have tried all the suggested solutions beside factory reset .  Also suggested i contact my carrier (verizon) to see if their is an issue on their end....

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1 Solution
erikblessman
Enthusiast - Level 1

I was able to get my phone working again by turning off  "Show iPhone reactions as emoji"

Messages Settings > Advanced > Show iPhone recations as emoi

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erikblessman
Enthusiast - Level 1

I also experienced an issue that started today (Jan 4 2023).  I have a Pixel6 and the group chat I was in (using the default Messages app) no longer works.  I can make calls and send SMS text messages to individuals, but I cannot send MMS text messages to groups , nor can I send images to anybody.

I have tried:

  • Restarting the phone 3 times
  • Powering off the phone twice
  • Resetting the network settings
  • Using FaceBook Messaging as my default messages app
  • Creating new groups
  • Sending to different people
  • Deleting ALL of my messages and clearing the data and cache for the Messaging app

I am on a Verizon support chat now, but the rep has been AFK for almost 30 min now talking with the Support Team.

I suspect that we will have to wait for a system update from Google to get this fixed.

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erikblessman
Enthusiast - Level 1

I was able to get my phone working again by turning off  "Show iPhone reactions as emoji"

Messages Settings > Advanced > Show iPhone recations as emoi

vzw_customer_support
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