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pixel2xl SETTINGS/Connected Devices/usb is greyed out

under settings, connected devices:  USB is greyed out and the  phone will not allow me to connect a headset using the adapters or do anything

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Re: pixel2xl SETTINGS/Connected Devices/usb is greyed out
Customer Service Rep

I’m sorry to learn that you are experiencing issues with the USB feature on your Pixel 2 XL device, dacl. Let’s get some additional information and explore ways to resolve this issue.


When was the last time that this USB feature worked as intended?

Did this issue start after installing or updating any specific application or software?

Is there any physical or water damage to the device?




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