pixlel 7 call drop

[sdx1234]

I recently purchased a pixel 7 (upgraded from a pixel 4a) and I am having problems with dropped calls to my wife's iphone 8.  The dropped call on my wife's phone occurs about 3-5 min into the call and is proceeded by a loud ring sound before dropping.

The calls are made from static places office to home.

Is there anyway to fix this?

[vzw_customer_support]

sdx1234, we know it's important that you are able to get assistance with your calling concerns. Does this issue only happen when calling your wife's phone?

*Brianna

[sdx1234]

Yes , only with her phone

[vzw_customer_support]

@sdx1234 ,

Thank you for that confirmation. If this is only happening with her phone, then you'd need to see what is happening at the time a call drops. For example, is it always at a specific location at home where this happens, or everywhere at any time? Is it really with all calls, or just certain ones?

-Russell

[AS56]

Same problem, but with all calls, all connections. New Pixel 7, no connection, no service, happening all the time. Factory reset, new eSIM, new SIM, nothing helps.

[vzw_customer_support]

We want your device and service working well at all times, AS56. Let's take a closer look into this. When did this issues start? Have you noticed if this happens everywhere you go or in a specific location? -Danielle

[AS56]

I just tried Safe Mode. No difference. Strangely, I seem to lose connection more outdoors than indoors.

[vzw_customer_support]

AS56,

That is strange, though I wouldn't necessarily expect Safe Mode to help with this. When did these issues start? Does it seem to happen in all locations or mainly in specific ones?

-Andrew