sound stopped working

[ERIHIL1]

the sound stopped working on my phone. do not disturb is off, bluetooth off, volume set on high. I have no ringtone, no notification sound, nothing

[vzw_customer_support]

Thank you for bringing this issue to our attention, ERIHIL1. We understand wanting some assistance with this matter, what is the Make and Model of your device?

CecileC_VZW

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