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HELP!
paigemarie
Member

My Palm Pre wont work right the touch screen works fine but the volume wont leave my screen and wont let me into anything I cant get into my text or call or anything how can I fix this?

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Re: HELP!
RalphT
Novice

I recommend that you take your phone into a Verizon Wireless store for trouble shooting assistance.   I have provided a link below for our store locator:    

 

http://www.verizonwireless.com/b2c/storelocator/index.jsp

 

Thank You

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Re: HELP!
paigemarie
Member

Ive also taken the battery out and reset the phone but it didnt help

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Re: HELP!
pre119
Member

any more details. have you dropped it? installed any patches? you could always just run webos doctor to get your phone to new condition.

http://www.palm.com/us/support/downloads/pre/recoverytool/deviceselector_en.html

 

edit: a place to get more help then youd get here is precentral.net and go to the forums.there are plenty of people who'll help you with this problem more then i could.

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Re: HELP!
RalphT
Novice

I recommend that you take your phone into a Verizon Wireless store for trouble shooting assistance.   I have provided a link below for our store locator:    

 

http://www.verizonwireless.com/b2c/storelocator/index.jsp

 

Thank You

View solution in original post

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