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Help with downloading files
bart0537
Member

When I use a usb connection to connect my palm pre to my computer neither my computer nor the phone recognize the connection.  I would like to be able to transfer files from my computer to the phone.  Is there special software needed to do this?  Any help would be appreciated.

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Re: Help with downloading files
SydneyK
Sr. Member
Sr. Member

Here's a page that may help. While its main focus is transferring computer files to your phone, it also explains how to get your computer to recognize the device.

http://kb.hpwebos.com/wps/portal/kb/na/pre/p100eww/verizon/solutions/article/19401_en.html

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