I'm having issues with my Palm Pre. I started having issues about 2 weeks after I got the phone. I called tech support and they told me that it was a issue with an app I downloaded so we they walked me through how to reset my phone to the original manufacturing settings (as if I had just taken it out of the box). Of course in doing that you loose everything on your phone, pics, text, phonebook, etc. That worked for a few days and then my phone started randomly shutting off. I called back and they couldn't figure out what was wrong. It was so random that I thought well I could live with it. But now, it's doing it all the time. The phone will freeze, then reboots itself. I can in the middle of a phone call, texting, surfing the net or whatever. Now I'm at my wits end because I'm paying extra for services I can't even use. Not to mention when I check my voicemail or call somewhere that requires me to go through a menu of options, the screen will keep blinking on and off and I'm not able to enter my password for voicemail or select what option I want. It's so FRUSTRATING! Hoping someone can help.