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I just had to get a new Palm Pre & did not email my pics to my new phone.
mosaicsean
Member

Is there a way to retrieve those pics off of old phone?  W/out having to go back to the store?

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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
EdW_VZW
Verizon Employee

Thanks for the feedback. Adding to what was suggested, if you still have the device, perhaps you could a USB cable that works with your Palm Pre Plus and sync it to the computer for moving over the pictures. The phone does not need to be on an active line in order to connect it with a proper USB Cable connection with your computer to move(transfer) your pictures over. 

 

I am providing a link that you use reference for your device. The link is: 

http://supportsearch.vzw.com/?q=palm+pre+plus&do=support

 

Thanks,

 

edw@vzwsupport

 

Follow us on Twitter www.twitter.com/vzwsupport   

 

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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
SydneyK
Sr. Member
Sr. Member

I checked at Palm.com to see what info is backed up to your Palm profile, but it doesn't include photos. I would contact the store as soon as possible, because they will do a hard reset of your phone before sending it off, and the photos would then be gone forever. Good luck.

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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
AntonioC_VZW
Verizon Employee

 


mosaicsean wrote:

Is there a way to retrieve those pics off of old phone?  W/out having to go back to the store?


 

You can save your pictures from your old phone to a SD Memory card and then transfer to your new phone or to your computer from the SD Memory card.

 

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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
SydneyK
Sr. Member
Sr. Member
Except the Pre doesn't use a memory card. OP, I assumed you already returned the old phone. If not, you can connect via a USB cable and transfer, as you probably know.
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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
EdW_VZW
Verizon Employee

Thanks for the feedback. Adding to what was suggested, if you still have the device, perhaps you could a USB cable that works with your Palm Pre Plus and sync it to the computer for moving over the pictures. The phone does not need to be on an active line in order to connect it with a proper USB Cable connection with your computer to move(transfer) your pictures over. 

 

I am providing a link that you use reference for your device. The link is: 

http://supportsearch.vzw.com/?q=palm+pre+plus&do=support

 

Thanks,

 

edw@vzwsupport

 

Follow us on Twitter www.twitter.com/vzwsupport   

 

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Re: I just had to get a new Palm Pre & did not email my pics to my new phone.
pearlie111
Member

Hi.   I'm trying to get pics off my old (now deactivated) phone.  When I plug it in I just get the picture of the battery with ? inside.  How do I get to the USB mode?

 

I did try the cable on my new Pre it goes to USB mode right after I plug it in.

 

Thanks!

 

 

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