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Icons , icon descriptions
RH58
Member

I downloaded some apps and noticed when tap on the up arrow that brings up the first page of icon they are not align properly

 I will try to show you here      Icon                      then on the next row the icon would cover the name of the icon.

 

                                                    

                                                  Name of Icon

 

The name should be right under the icon

 

 

How can I reset it the way it was when I bought the phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Re: Icons , icon descriptions
AyaniB_VZW
Verizon Employee

Hi RH58,

 

 

I apologize for the delayed response.  To restore the phone to factory settings you can complete a Master Reset by doing the following:

 

 

  1. Tap and slide finger up on center gesture area
  2. Slide screen to the left twice
  3. Tap Device Info
  4. Tap and slide screen up to show Reset Options
  5. Tap Reset Options
  6. Select from the following Options: 
    1. Restart - Will restart device
    2. Shut down - Will power off device
    3. Partial Erase - Warning: Erases applications you installed and all application settings and data. Does not erase personal files stored on the USB Drive.
    4. Full Erase - Warning: Erases applications you installed and all application settings and data. Also erases personal files stored on the USB Drive.

I hope this information is helpful.  Please let me know if you have any additional concerns.

 

 

Thank you for your contribution for our community forums,

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