I went to my local Verizon store to see about upgrading from my trusty and reliable Treo 700P to the Pre Plus. After having read numerous concerns about the Pre Plus I thought it was time to get my hands wet. What a cheep plastic **bleep** this thing is. Buttons are TOO small, and my hands are not that large. After numerous attempts of typing without double striking letters I finally gave up. The kid in sales then decided to tell me what a WONDERFULL technological marvel this phone was. I told him that in my short 54 years on this gods green earth with many of them in the computer industry I was completely disappointed. I had to remind him that I was programming while his mother was changing his dirty diaper so don’t patronize me. He went on to tell me that I had to break the keyboard in. HOW **bleep** IS THIS PERSON I WAS TALKING TO! That is like me, as your plumber, telling you that the toilet I just installed will quit leaking water down the drain after you flush it a couple hundred times to make the flapper seat properly. I bet you would call me the liar you know I am and send me on my way never to call me again. It would seem that Palm and everyone else are forgetting that there is a market for those of us, over 50 that have some specific needs and still like technology that works. Who in their right mind is willing to settle for a peace of plastic crap that scratches just to look at it, and has a working life of two years.
I did ask the Stepford Husband at Verizon on Eureka Road, in Taylor Michigan if the phone was capable of working with Net Library as I do like my audio books. I should have brought an old style large grocery bag to collect the **bleep** looks I was now starting to collect. I never got an honest answer for that either. I asked if we could demo a phone and find out if that was possible. I asked about DRM protected Audio Books and more vapid looks followed. Finally he told me I would have to purchase the phone first, take it home and figure it out myself. But I did have thirty days of my time to waste when he could be more informed about what he was selling. Thank god for the Democratic Party. **bleep** like these need someone to tell them how to think and make decisions for them. When they are cornered with a question they do not know the answer to they dance better than Fred Astaire while Bull **bleep**ting all the while. I hope all that read this understand that intricate knowledge of a product one sells comes with a price. Obviously Verizon does not believe in educated sales persons. Training is a thing of the past at Verizon. Let the Buyer Beware. All those drones in the Verizon store want to do is make a quick sale and get you the hell out the door. I for one would rather pay a premium price for a product and have all my technical questions answered. I firmly believe that there is nothing wrong with “Sir, I don’t know the answer to that but if you will give me a day or two and I will find out for you”. No wonder so many young people get taken to the cleaners by contractors now days. They reap what they sew.
What did you finally decide to do on your phone upgrade?
I have a treo 700 p and love it. The only reason I want to upgrade is that I am concerned it will die on me one day, and then I will really be stuck. I actively use the palm software - contacts, to do list, calendar, and memos Every other phone that I have looked has features that I dislike compared to the treo. For example, other to-do lists, don't allow you to attach "note details". Or, they don't allow you to freely assign categories, they force you to assign a "due date" (why do I need a due date - I am retired, I will do it when I get round two it. )
By the way, welcome to the world of **bleep** off old man! I am 61, and just spent a half hour just trying to ask you a question. Even though I have a user id/password to my verizon account, apparently they require that you get a NEW user name/password to get onto the wirelesss community forum. this of course is a 20 step process.
the other part of being a **bleep** off old man is that EVERYONE stops making things that work - phones, pants, shoes, etc., and replaces them with (*beep) that does not work and costs way more. You would think they could make tons of money simply cranking out tried and true products.