Ok so i got my palm pre plus today as an upgrade...but. IT'S HOT literally. It's hot that its uncomfortable. i took off the back cover to see if it was the battery... it wasn't. the metal part were the diagram is is so hot that when i put it to my cheek it kind of burns a little. This happens when using the HotSpot Feature and when charging the phone. When i turn off hotspot feature it cools down but still a little warm. I don't even use alot of cards max. 2 if any. Can they replace it? Will it go away? Can they give me a different phone? What should I do? I didn't think there was actually going to be a hotspot on my phone!!! HELP Please
Very Normal, The phone will heat up under the Keyboard, (Radio is there) Hotspot transfers alot of data, so it's going to warm up.
Every Pre out there Heats up when using the Hotspot, Thats why they say to Use the Cord not Touchstone when Hotspoting while charging, Or slide open the Slider.
The phone's radio is getting hot because you creating a WiFi hotspot and sending all the info over 3G.
So yeah, it's going to get hot.
mobile hotspot on ANY device will heat up the device.
same problem with any windows mobile phone or android phone that serves as a mobile hotspot.
besides that, the palm pre plus stays hot for about a week while it is getting synchronized to the cloud with all your contacts and calender info. once thats all completed, which can take 5-7 days, the heating goes away.
I had that problem (without using hotspot) for the first week back in Jan when I got the phone, I thought it was the battery but even after replacing it the problem persisted. people over at precentral said to stay patient, that it was normal, and sure enough, the phone no longer heats up anywhere close to what it did during that first week. I have had the since now since january and it is by far the best mobile phone I have owned.