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PALM WONT TEXT CERTAIN PEOPLE!!!!!!!!!!!
Shaqpac51
Member

I notice that my palm pre plus would text some people but when i try to text certain numbers it would just not send and the person im trying text i cant receive texts from them either. I dont know i have my bill payed up to date and my phone seems to be fine texting most numbers. So can someone responds asap please and thank you

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Re: PALM WONT TEXT CERTAIN PEOPLE!!!!!!!!!!!
vzw_customer_support
Customer Support

I feel your pain Shaqpac51,

Texting is very important; let's explore options to resolve. We need some more info to be able to provide troubleshooting steps.
What's your phone software version?
Are you using a third party SMS/Text messaging application?
Have you ever been able to text and receive messages for those certain numbers?
Did issue start recently or after the install of a third party application?
Reprogramming the device may resolve the issue: dial *228 option 1 and power off/on.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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