I have a Verizon Palm Centro, about 2 years old. When I sync using the USB cable, I continually get the message that all databases have synced correctly. However, nothing changes in either my phone or the Outlook on my PC (Windows XP, Outlook 2007).
This all used to work until a few months ago I started getting messages that one of my databases was not syncing (forget which one it was). This happened shortly after I added ACT! software to my PC, which operates off of Outlook. I called Verizon tech support and was stepped through a "fix". After the fix, I was no longer getting error messages, however I now realize that no syncing was actually taking place, at least not with Outlook. (BTW, I am willing to uninstall ACT! if that will help).
I need to get this fixed, and have had little luck in getting through on the phone to a Verizon tech support person.
Please help, and thanks.
Try these steps to configure your device.