I have listed some steps below that may help with the notification issue.
Step 1. Ensure that all the sound profiles on the Palm Pixi are set correctly. I have added the instructions below:
Step 2. Ensure that your volume is set correctly (to increase volume press the up arrow on the left hand side of the device)
http://search.vzw.com/?do=viewdoc&id=29617&p=-1 (Step 2 - Only ensure the ringer switch is on)
Step 3. Try resetting the device.
http://search.vzw.com/?do=viewdoc&id=29617&p=-1 (complete all steps)
I hope this helps.
I have tried all 3 of those and even a hard re-set....even took it to the verizon store.....no one can seem to solve this problem. The only notification that I can use that works is the "system sound" and vibrate.....any other suggestions?
I have given some information below that may be helpful.
If you are downloading ringtones and they are not playing as text notifications, it may be because they are in an M4a format. These will not play for text messages, and will only work for default ringtones. To ensure that you can play text message notifications, the file type would have to be in a MP3 format. Try downloading a ringtone that is in a MP3 format, or use a MP3 file type from your own personal collection.