My phone will not allow me to hear my phone calls unless I have my headset plugged in or I answer in speaker mode. This happened in the past with phones and Verizon replaced the phone the last THREE times this happened. Rather than simply accept another phone,going through the hassles of going to the store, having a new phone reset, resetting all my information, etc, etc, I went onlike to see if there were others who had this problem, and sure enough, this is an ongoing issue with the Palm Pre with various "solutions" posed by Sprint and Verizon users. What is the issue with the phone and is there a solution that will make this go away. If it has happened 3 times to me in the last 6 months, it will happen again. This is just not fair. I don't want to get another Palm Pre if this is gonna keep happening.