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palm pre plus key problems
annepep
Member

I have had issues for the past month with keys sticking (where i need to hit the same key 5 or 6 times) or have had it when i hit one button once it creates a long strand of that letter (example: eeeeeeeeeeeeeeeeeeeeeeeeeeeeee (when hit lightly once)).

 

Is there anything that can be done to stop that? 

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Re: palm pre plus key problems
bshutt
Member

I have this same issue, this is the hardest phone to text on, they told me in the store that this was a problem that a service patch would fix, but the next patch never fixed it. 

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Re: palm pre plus key problems
SydneyK
Sr. Member
Sr. Member

I've seen other Pre owners post about this problem. I have not heard of a solution, except to exchange the phone for another. Do you live near a store? Maybe you could try out the replacement before taking it home, to make sure the keys and spacebar work.

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Re: palm pre plus key problems
MacDaddy
Novice

Yup, have Verizon send you another one to replace it, keyboard should work perfect or send it back. I'm on my 3rd Pre Plus, First one burned up in a week (Short in keyboard) Second one had bad keyboard and crack at usb port, This one is Great, the first Pre Plus's had problems with the keyboard, so a new referb should solve the problem for you.

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Re: palm pre plus key problems
djvanyel
Member

Well it's kind of sad to know that other people have these same problems.  I'm also on my third Pre Plus and, from this thread, it looks like it too is defective (bad keyboard).  So far I've had two with bad screens and now this.  Very disappointing after waiting for the Pre for all this time.  And this is only my second month of having it.

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