I've had my palm pre for a few weeks now and I've had no problems with it until now. Yesterday I saw that my phone was off, I thought it was because my battery was dead because I had been on it all day and hadn't charged it since the night before. So I went to charge it and it wouldn't even charge so I took the battery out and let it sit for a while then put it back on the charger. My battery level was at 30% so I know the phone didn't turn off because of that. Once I got it back on it was fine until today. Twice today my phone cut off like that. I would take it out my purse to check the time and it would be completely off. The battery level was in the 90s then, so I had to turn it back on & it took a while for the homescreen to come up. The second time it happened today was after I sent a text message. I wrote the message and slid the phone closed & as soon as it closed the screen went black and then phone was shut off. I love this phone and don't understand what's happening. Anybody know why?
sorry, this is so long
Have the same problem here.
I fixed a BIT. Or it's better anyhow. I found (and so have others) that the slightest jolt will shut it down. Yes, even closing the keyboard.
This is what I did and again, it help a LITTLE.
Myself? I wish I wouldnt have got this phone.
Hope this helps a little.
I have read on the webos site that the battery is just a little small and a slight wiggle will shut it down if you go into the app catalog and download the webosroundup the give alot of tip and usefull information
It sounds like you have malfunctioning software on your device. The best fix for this will be to reset the phone back to factory settings. The instructions to do this are listed below: