Re: Check For Software Update Question
ThunderboltWolf
You know what strikes this whole dilemma is very few people including me have had no reboots at all. I for one don't have it yet and I'm glad because people report it its still there on the new update. A. There is issues with the update itself and they said there's problems with the market which I encountered in the morning which is back to normal. So I'm not going to blame Verizon for something that I haven't encountered. B. The problem was encountered from my understanding from people downloading the updates that came Friday and found it as a error in the system so when I check new the box would disappear and not do anything. Tried 10 times nothing. Sure it doesn't make sense that they didn't say o now there is a error must stop it from getting updated. But they did it through the software update disappear action and that is why I'm blocked from updating so they can fix the issues at hand. Again I agree on some of the stuff but with some lucky few they doubt it because they haven't encountered it.
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Re: Check For Software Update Question
pat3332
Contributor - Level 2

The main reason I doubt the explanation is that I started having trouble with the software update function before the update was even released. If they knew about the problem before the release, why would they release it at all? I'm pretty sure they learned that lesson the hard way with the last update. And why only block some?

 

I think there are a lot more people with problem free phones than you may think. It's just that the people who are having problems are understandably more vocal about it. The only problem I've had is this software update issue and I had no reason to post much until I started having the problem. I'd just like an explanation from someone at HTC, or Verizon so I know why it's happening. It's highly unlikely that so many of us suddenly started having the same problem at the same time and someone doesn't know why. I almost never get upset or angry with an honest answer or explanation. I may not like it, but I can accept it a lot better than **bleep**, or just being ignored.

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Re: Check For Software Update Question
DroidM
Enthusiast - Level 2

 

To my Knowledge nobody is reporting reboot issues with the Friday update everybody I have talked to and read hear on this forum has stated that it fixed the problem so I'm confused where people are seeming to think Fridays update did not fix the problem or are claiming it caused the reboot problem. 

 

In a nut shell if your phone was not rebooting from the March Update then you probably don't need this update but if it is this last update (pushed Friday) WILL fix it. The problem people are having is that there phone will not let them do this. Blocking an Update that is working makes no sense where was this in March when the Update was a bad update and caused so many problems for so many T-bolt users.

 

 

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Re: Check For Software Update Question
dlim899
Enthusiast - Level 2

I had the same issue "Service Not Available...." since I was trying to load the first update months ago. Went to Verizon Store and no help what so ever. They even changed a new SIM card for me. Still the same, I tried pulling out the battery for a period of time then restarting the phone.......Useless. Until I found a solution.....

 

Get the LTE OnOff App from the Android Market. Install it and run the app. Turn OFF the LTE and switch to CDMA Mode only. Refresh then Update. Give it a few minutes then you will see "1X" in the Data connection. Now try doing a manual Check New under Software Update. It will download fine. Once downloaded and installed, you will need to run LTE OnOff again. Now turn on the LTE mode again. It may take a while for your phone to reconnect to the LTE network again. Don't worry it will. It may take about 45mins to reconnect to LTE. 

 

Hope this helps. It did for me. I am running 1.7 now. Its fine, GPS lock in a lot faster than before. No more Reboot BUT I lost the FREE Hotspot feature. Can't use it anymore. Bummer. Other than that I am happy with it so far.

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Re: Check For Software Update Question
pat3332
Contributor - Level 2

Thanks for trying, but I've had LTE onOff since I got my phone 4 months ago and somewhere in this thread I mentioned that I had already tried going to 1x with no success. For some reason, some of us have this problem and some don't. Maybe they're just trying to slow down the rollout of the update and one of these days it will suddenly start working again. I hope. If my phone starts doing something abnormal, I would at least like an explantation before being told to do a factory reset.

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Re: Check For Software Update Question
motoryder
Contributor - Level 1

I just got off the phone with a Verizon tech guy because I was having trouble with my stock keyboard, some letters not working. If you are not using the keyboard that part of the screen works.  I pulled battery and I Factory reset, that didn't work so I called Verizon.  I don't understand it just randomly started doing this today.  

 

Anyway he asked me if I had received the update that had been pushed on Friday.  I stated that I had not.  He said that they pushed it to a the first bunch and something undesirable occurred, so they pulled it.  He said that he received notice that it will be pushed again on the July 12th.

 

He said that the update could fix my problem, but asked if I wanted a replacement, I said that I would wait to see if the update would help since I have read that ppl have gone through many replacements before getting one that works. He said that was fine and he would note that I would wait for update, and if it would not work they would send me a replacement.

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Re: Check For Software Update Question
pat3332
Contributor - Level 2

Thanks for the info. I just wish they'd tell us if they make a change that changes something on our phones.

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Re: Check For Software Update Question
ThunderboltWolf

Pat this doesnt mean you in no regards.droid m seems to not believe me but the last post states theirs is problems with the update so they did pull it. Not to burst ur bubble but when I state something I do mean it and Im not making it up like its that same fairy tale answer. Like you put : Sorry guys just does not add up I'm planning to see if I can get some answers today I let you know what Fairy Tale VZW Reps tell me maybe ill actually get a fix or the not only bad info but false info **bleep** you provided me.Motoryder stated : Anyway he asked me if I had received the update that had been pushed on Friday. I stated that I had not.  He said that they pushed it to a the first bunch and something undesirable occurred, so they pulled it.  He said that he received notice that it will be pushed again on the July 12th. thats two. So if you can keep that negativity to yourself its much appreciated.

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Re: Check For Software Update Question
DroidM
Enthusiast - Level 2

ThunderboltWolf wrote:

Pat this doesnt mean you in no regards.droid m seems to not believe me but the last post states theirs is problems with the update so they did pull it. Not to burst ur bubble but when I state something I do mean it and Im not making it up like its that same fairy tale answer. Like you put : Sorry guys just does not add up I'm planning to see if I can get some answers today I let you know what Fairy Tale VZW Reps tell me maybe ill actually get a fix or the not only bad info but false info **bleep** you provided me.Motoryder stated : Anyway he asked me if I had received the update that had been pushed on Friday. I stated that I had not.  He said that they pushed it to a the first bunch and something undesirable occurred, so they pulled it.  He said that he received notice that it will be pushed again on the July 12th. thats two. So if you can keep that negativity to yourself its much appreciated.



ThunderboltWolf,

 

If You tock what I said as a pot shot at your self or as me calling you a liar I apologize because by no means is that what I meant. All I was trying to say was that alot of people on hear and in other forums are reporting that the Update worked for them and that they where having no further problems. Also when I spoke to a tec today my self I was first told the same ting as Motoryder, and when I pointed out that several people I know personally and several people on this forum have reported no problems with the update she did some more digging and confirmed that HTC them self said there was nothing wrong with the update at this time. Then another tec told her that there was a problem and THEN her supervisor told her No that it was a rumor and the Update was good and still being pushed OTA.  In the end in her own words to me was this " Nobody in this frigen place has a clue right now if you ask me Im sorry I can't help you more" 

 

Again I am sorry if you tock what I said as a pot shot at your self or anybody else I was simply stating facts and if anything the Fairytale comment was aimed at VZW and HTC not at anybudy hear on the forums because to be honest I have not bothered with these forums ever until recently and have found more useful information hear in the last 2 days then form HTC or VZW including post form your self.

 

With that said I started a new thread to try to make it clear if the Update is working like it should, which is all anybody hear really wants to know (Aside form how to get the dam thing if it is working in my case) I would appreciate anybudy that has gotten this update to answer in that thread so we in this community can get a clear picture of weather this update is actually working. 

 

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Re: Check For Software Update Question
nathang
Enthusiast - Level 3

A while back, I did the leaked MR2 update on my unrooted TB.

 

Android Version 2.2.1

Baseband Version1.39.00.0508w, 0.01.69.0510w_3

Kernal Version2.6.32.21-g0606a3a

Build Number1.66.605.2 CL343045

Software number1.66.605.2

BrowserWebKit 533.1

PRI Version1.41_002, 1.64_002

PRL Version15011

ERI Version5

 

When I go to check Software Updates, it gives me a window that says

 

Finish

No New Software Update Available.

 

Will I not get the latest update because I installed the leaked MR2 update already?

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