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I deleted my Yahoo email account on my TBolt by mistake. Now, when I try to re-add it, I get this error message - "An account with this email address already exists." I don't want to use the Yahoo Mail app because it seems to be a battery hog. Does anyone have an idea how I can get this to work? Thanks in advance!
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Trying clearing the cache from your email app by going to Manage Apps, All, Email. First force close, then clear data and cache. Then attempt to setup the email again.
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Thanks for the reply! However, I'm not using an app for email...just the stock program that came with the phone.
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That's what I was referring to ... the stock e-mail application.
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The stock email application on the Tbolt is called "Mail".
So the steps would be Settings > Apps > all tab > scroll down to Mail > clear cache > clear data.
Then back out to the home screen to open Mail and add a new account under the other email account option.
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Thanks for the clarification; there's sometimes a few steps (or app names) different from phone to phone and I wasn't aware of this one.
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It's the custom UI changes at its finest or worse...
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I'll give that a shot...thanks for the help!
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Unfortunately, that did not work. It gave me the option to clear the cache, which I did, but not clear the data. I did a Restart after clearing what I could and then tried to add the account...no luck. Oh well...
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Weird, because my Mail application had the option to clear the data.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.