Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
When I turn my camera on, then push the upper left icon to use the reverse (face) camera, sometimes it is scrambled, in 4 squares, or black and white. Is this broken, a software issue or what.
Sounds like a software issue. I know not being able to see the picture kind of defeats the purpose of a FFC, but have you tried to take a picture with it to see what it looks like?
Sounds like a possible hardware issue with the front camera, if the rear camera is working fine I would take it to the store and have it checked...
Good afternoon and thank you demmo86rt and Wildman for your responses!
Dougiecuurs, scrambled, 4 squares, black & white are not very appealing on a picture so I totally understand your concern! Is this something that recently started happening? How long have you had your Thunderbolt? Are you using the default camera application, or are you using a different application? If from the Market, try using the default camera. You can also see if this is being caused by a 3rd party application by placing the device in Safe Mode.
If you continue to have this problem with the front facing camera, please send me a Private Message and I will be happy to further assist you personally.
Thank you,
I am experiencing all those symptoms you described. It happens almost all the time, whats next to try?
Sorry, its my 3rd Thunderbolt since May 2011, i am using the default camera.
Have you installed any apps, if you have multiple devices doing the same thing it may be a app and it does not have to be a camera app, I suggest you check all apps you installed to make sure they are not linked to the camera in any way or I would hard reset the device and do not install anything and then try the camera, if it functions correctly it is most likely a application causing your issue..
Try booting into Safe Mode and see if issue goes away...
Enable Safe Mode
Disable Safe Mode..