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GPS worse after update
philhyde
Member

I use GPS almost daily and I was having issues with it before the update.  Main issue was not getting a lock.

 

After the update yesterday, I am beginning to think the performance is worse.  Just now I was unable to get a lock in Google maps after driving about 10 miles.

 

Anyone else?

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Re: GPS worse after update
buddylats
Member

I am having the same problem.  Any app that requires my location isn't working properly.  This is amazing.  Verizon should not be having these problems.

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Re: GPS worse after update
ChaunceyM_VZW
Novice

I would suggest completing a Factory Reset. This resolves many minor issues like the one you described with the GPS locator. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—(the state before you turned on the phone for the first time). Make sure to back up important data you have on the phone before you reset your device. Please follow the steps below to complete the reset:

 

  1. From the home screen, touch Menu
  2. Touch Settings 
  3. Touch SD & phone storage
  4. Touch Factory data reset
  5. Tap Reset phone 
  6. Tap Erase everything

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport

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Re: GPS worse after update
TBoltOwner
Novice

Sorry, but there should be NO REASON to have to reboot the phone and LOSE all the information you've already added to your phone just to get an update to work...this is crazy!

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Re: GPS worse after update
Wildman
Community Leader
Community Leader

TBoltOwner wrote:

Sorry, but there should be NO REASON to have to reboot the phone and LOSE all the information you've already added to your phone just to get an update to work...this is crazy!


 

Actually ChaunceyM_VZW is giving you a good suggestion, there is many reasons a hard reset is something you sould concider after you complete any firmware update or fix..

 

1. Update can modify kernal, settings, system files and other files that developers of 3rd party apps havent tested.

2. The update has been tested on the stock build of os and not a modified version that you have customized.

3. There in no way to verify update didnt purge data that 3rd perty apps used before update.

4. Some files that gets over ride cant be changes ro updted files sometimes because of a untested app has blocked access.

 

 

A hard reset is a good ideal to try and ig you backup data and apps you wont have to fear loosing any of personal items.

 

A number of Droid X users felt the way you do but after they completed the reset they learned that a app that was installed was causing the issue.

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Re: GPS worse after update
scoats
Member

Verizon is experiencing GPS outages in the East Texas area. Location apps with not work without a fixed GPS location. Resetting your phone will not work if you fall into the coverage area affected. This is a known issue caused by the conversion of Alltel towers to Verizon towers during the month of April. Verizon engineers do not have a resolution date. 

 

Search for the thread called "VZ Navigator and GPS Not working in East Texas" to learn more.

 

I noticed that your location is Houston, Texas. You might be in the affected area.

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Re: GPS worse after update
Wildman
Community Leader
Community Leader

Good point but I noticed the the other reported users show in Illinois and New York and I am not sure if they fall under the outage..

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Re: GPS worse after update
TBoltOwner
Novice

Understood, but someone shouldn't have to go through this hassle just to get an update to work correctly.

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Re: GPS worse after update
GreenRobot
Novice

ChaunceyM_VZW wrote:

I would suggest completing a Factory Reset. This resolves many minor issues like the one you described with the GPS locator. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—(the state before you turned on the phone for the first time). Make sure to back up important data you have on the phone before you reset your device. Please follow the steps below to complete the reset:

 

  1. From the home screen, touch Menu
  2. Touch Settings 
  3. Touch SD & phone storage
  4. Touch Factory data reset
  5. Tap Reset phone 
  6. Tap Erase everything

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport


VZW support protocol is 

 

1. Battery pull

2. Factory reset 

3. Replace device 

4. If that doesn't work go back to step #1

 

I'm on my third step #4.....

 

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Re: GPS worse after update
TBhouston
Sr. Member

turn on data roaming and always-on mobile data. try again

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