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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have had my ONE for a couple of months and had MULTIPLE issues but this one takes the cake! I was in Wal-Mart and the phone randomly shut down with a full battery. It would never reboot on it's own so I had to push power down and volume down to get reboot screen. When it finally restarted, it came up with a screen that says "Type password to decrypt storage" or "place an emergency call". I never set a password so am unclear on what to do from here. Tried to factory reset but it doesn't work. Any advice??