Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
HTC Rhyme crashed - need help asap

My Rhyme is about 2 months old and hasn't given me any other problems. I searched the forums and can't find anything that works. I was using the phone as normal and then I went to the Apps app to upgrade something and the screen went to a still shot of the camera view and got stuck there. I had to hold down the power key and the whole thing went off. There are no lighted buttons along the bottom, the only thing that is on is the red charge light when plugged in and a blinking green light when not plugged in. I left it plugged in for 30 minutes and tried again, but it still won't come on.

I am traveling for school and have no internet without the phone. I desperately need it to work ASAP. Why does Verizon not offer chat support for this issues?!

Please help!