HTC Rhyme crashed - need help asap

My Rhyme is about 2 months old and hasn't given me any other problems. I searched the forums and can't find anything that works. I was using the phone as normal and then I went to the Apps app to upgrade something and the screen went to a still shot of the camera view and got stuck there. I had to hold down the power key and the whole thing went off. There are no lighted buttons along the bottom, the only thing that is on is the red charge light when plugged in and a blinking green light when not plugged in. I left it plugged in for 30 minutes and tried again, but it still won't come on.

I am traveling for school and have no internet without the phone. I desperately need it to work ASAP. Why does Verizon not offer chat support for this issues?!

Please help!

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