Half the call I receive are disconnected, I either touch the screen or touch the volume button and the call is ended. I have tried three different cases and even put the phone in my shirt pocket. I talked with a sales rep. on the website and the response I got was, find a phone you like in your price range. Frustrated I went to the local Verizon store and picked out the Thunderbolt. I guess I'm stuck with the phone until my contract is up.