How do you SIGN OUT of My Verizon Mobile?

[bikerchik01]

Just got the update and signed in to My Verizon Mobile and now it will not sign out and I can't uninstall. Don't want this opening without prompting to log in.

[bearone21]

i thought it was packaged on these phones, i never have to login.

[gina7289]

in the last update it added that feature so it isent really new. everytime u power off or reboot or pull the battery the first time u want to enter most verizon owned app like my verizon or nfl mobile u have to sign in once untill u power it off again. i dont think it specifically has to do with my verizon the app. thats why there isent a sign out.  i hate it to since i need to sign into it if someoneelse wants to look at the nfl mobile app or something on my phone.

[gina7289]

if u are trying to uninstall the app u cant because it was in the software update and also that pain security setting is to so your right we cant get rid of that setting unless that get rid of it. weird how the apps changed alittle bit like the way the hotspot looks etc.

[bearone21]

that sign in must be unique to tb, haven't heard it on the dx forum.

[#6]

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bikerchik01 wrote:

Just got the update and signed in to My Verizon Mobile and now it will not sign out and I can't uninstall. Don't want this opening without prompting to log in.

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Hi there! 

I tested the My Verizon mobile app on my Thunderbolt and there is no option to sign out. I even tried going into the Settings>Applications to clear cache and force stop. I pulled my battery too, and it doesn't sign out then either.  I will escalate this to our product team to see if this is as designed or if they plan on updating the app to add that feature.

Thanks for being part of the community!

[PJNC284]

IIRC there's not really much you can do without the My Verizon password anyways.  Someone can open the app and see how many texts, minutes and data you used but it's not like they can pay your bill or order anything without your password and that's cleared whenever you back out of the app.   That's probably the least of your concern if you lose your phone and I would think or at least hope that deactivating the phone in that event would prevent them from seeing that because of the way the app authenticates.

[Thford]

I have multiple accounts/logins for the My Verizon Wireless application.  I'm not really concerned about logging out; however, once you log into an account t it appears to remember that account with no way to log into a different account.  Any suggestions?

[Ann154]

As anyone tried clearing the data for the MyVerizon application along with the clear cache and finally the force close button?

[pat3332]

I did, then deleted the widget, but it soon showed back up under running applications.

[Ann154]

But were you still signed in to MyVerizon with the application?

[PJNC284]

heck, I don't even get prompted to log in upon opening the My Verizon app for the first time after uninstall/reinstall but it prompts me to enter my My Verizon password if I try to change anything .  Then again, I'm using a "leaked" version and GB. 

[pat3332]

Ann, I'm not sure because I'm still trying to learn what's going on with it. I had to sign in the first time, but at least on my phone, it did'nt seem to be auto updating, so it looked like I needed to open the app each time for it to update. I opened it the first time last night and signed in, then when I opened it again earlier this evening, it wanted me to sign in again, but I didn't bother because I don't need it. I cleared the data, cache and force closed it, but it came back. I did it again and restarted the phone and it was back again after the restart.

[stargazer72460]

The My Verizon Mobile only shows the Usage Overview, if someone tried to make any changes to your Verizon account through this app it will ask for your password. Without it, no changes can be made.

[pat3332]

But if someone managed to get your password, they could do about anything they wanted including paying the bill, changing your plan, change features, change your profile and buying accessories and that's only five of many options. Not everyone uses good passwords.

[Tidbits]

lock sceen with a wrong password wipe?  I always have it and it reduces your chances of your content stolen or your plans and such changed.  If they enter the password wrong more than 10 times it completely wipes the device and needs to go through the activation process all over again.  It really shouldn't matter unless you leave your device unlocked at almost all the time.

[Teriann]

AdamE_VZW, I just flat out do NOT want this app on my phone taking up space, (among others) and I'm not at all happy about the fact that it has been forced on me with no option to uninstall it. It may well be wanted by some folks. However, I'm not one of them. Please ask your techs to give us the option to make our own choices about what we do or do not want for apps on our phones.