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I cannot send picture messages anymore, I never changed my settings, what happened? HTC ONE M7
maslazak
Member

I am trying to attach a picture to a message. It says no support for image size over 640x480 under restricted creation mode. I never changed any settings, what happened?

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Re: I cannot send picture messages anymore, I never changed my settings, what happened? HTC ONE M7
vzw_customer_support
Customer Support

That's strange, maslazak. There is a setting in the native message application to turn this on and off, but normally it's not something that would change itself. When you open the Messaging application, go into Menu > Settings > Creation Mode to adjust from Restricted to Guided or Free.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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