Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Is there a way to override Screen Lock PIN if it is forgotten??
HCHausmann
Member

I am having a blonde moment and really need your help.  I set a 4-digit Screen Lock Password (for immediate timing) and cannot for the life of me remember the silly thing.  I have tried 100 times and 100 combos to no avail.  I really need to access my phone for business and personal reasons.

I waited the 5 attempts and then the 30 seconds, pushed power button (according to instructions) and do not get the FORGOT PIN screen as

suggested.  Any ideas? 

0 Likes
Re: Is there a way to override Screen Lock PIN if it is forgotten??
vzw_customer_support
Customer Support

That can certainly be frustrating HCHausmann! Here's some helpful information on the PIN codes on your Rhyme: http://bit.ly/OK3D5z  If you've forgotten your password with no way to reset it (putting it in incorrectly a bunch of times), you may need to perform a factory reset using the alternate method found here: http://bit.ly/QC4NDQ  Please let us know if that takes care of things.

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

0 Likes