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No images in Google Play
JRAHNBO2
Contributor

I have no images anywhere in Google Play Store.  When it was first pushed out I did.  Even at start up it's just a basic Apps, Music, Books, Movies, and Games Menu with no graphics.  If I go to staff picks, for example, it lists the picks but none of the droid icons.  Everything I said just for background, I don't care if those graphics work or not.

What I do care about is when I pick an app I can't see screenshots.  I get a triangle with a red exclamation point and the text "Couldn't load screenshots" There is a try again box but it doesn't help. If there is a video for an app I CAN play the video.  The missing screenshots are what I need.  I have cleared the cache and data for the Google Play Store but it didn't help.  Doesn't work on Wi-fi or 4G if that matters.  Any other ideas?  Thanks!

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Correct answers
Re: No images in Google Play
JRAHNBO2
Contributor

Thanks Wildman that's one of the first things I did.  Mysteriously the images in Google Play on my Thunderbolt started working again without any known reason.

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Re: No images in Google Play
Wildman
Super User
Super User

Go to Settings / Application / Manage Applications / All Tab / Google Play / Clear Cache should fix.

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Re: No images in Google Play
JRAHNBO2
Contributor

Thanks Wildman that's one of the first things I did.  Mysteriously the images in Google Play on my Thunderbolt started working again without any known reason.

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Re: No images in Google Play
Wildman
Super User
Super User

Good to hear you got it straighten out..

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