About once a day my phone tries to download this update (I'm assuming it's ICS), and it works on the download for a while and fails after getting to 100%. This happens both over 4G and wifi, and no other error messages or information are displayed.
Not sure how to start troubleshooting this. Is there someplace I can look in a log to see why it failed? Any troubleshooting steps folks can offer?
The current Android version is 2.3.4
Thanks!
I'm experiencing the same problem. When I contacted Verizon he suggested I reset my phone. I haven't tried it yet though. I don't want to lose my text messages.
Text messages can be backed up to the SD card with an application from the Play Store. I personally use SMS Backup and Restore.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
