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Playing videos since ICS Update
LSeven357
Newbie
‎02-06-2013 04:32 PM

Since the update to ICS I cannot play recorded videos, any ideas people?

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Re: Playing videos since ICS Update
Ann154
Super User
Super User
‎02-06-2013 07:36 PM

The videos previously recorded on my Tbolt and stored on the SD card plays just fine after the ICS update for me.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Playing videos since ICS Update
vzw_customer_support
Customer Service Rep
‎02-15-2013 02:07 PM

Hello LSeven357,  Let's help you relive those precious memories!  Have you tried accessing the videos from your computer while connected via USB or through a memory card reader?  Are you able to access pictures and other media through the phone?  Are you getting a specific error when trying to play the videos?  I look forward to hearing from you so we can troubleshoot further!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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