Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My wife has had her Rezound for about four months now and she's had lots of problems with it turning itself off randomly. Not to mention we've already had to replace two batteries. I must say it's getting kind of old. Is this a common issue with the phone or just our bad luck.
I got my HTC Rezound in April. I am on my third phone now. I had the same problem with mly first phone where it would start up then cut off so I was sent a replacement phone. The replacement phone was a piece of junk with other issues. I finally got them to send me another replacement. This phone was working ok but the battery was draining fast. Today I was in the store, phone hadn't been used except for about 3 or 4 short phone calls, and a notification came up saying I had 20% power left. Within 5 minutes without any use, the phone was dead. Using my regular battery, it wouldn't power back up so I put in my extended battery. It will power up but will cut off. I like the phone but I am regretting that I got it. I know when I go in the store tomorrow there will be a problem. Does anyone know whether you get a new phone after 3 phones or do they just keep sending replacements? I am going crazy!!!
The problems you have described would be very frustrating. Let's get to the bottom of this!
Did this start after an application was downloaded? When does it power itself down? When using a specific application? Please power the device in safe mode and retest. Here's a link on how to use safe mode: http://bit.ly/KYawSo
Let me know if that helps, if not I will be happy to further troubleshoot with you.
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