Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Response from HTC about 2.3 GB Update
skerfan2284
Member
‎07-06-2011 03:32 AM

Dear XXXXX,

Thank you for emailing Technical Support in regards to your Thunderbolt getting Android 2.3.

We are excited about the Operating System 2.3 Gingerbread update coming for Android, and while HTC will definitely have some phones running this Operating System, we do not have a specific timeframe for updates. Our goal is to give every customer the best possible experience on every phone. Every HTC phone is a combination of a unique HTC hardware and software experience and a core operating system. We only update our phones if it will provide an overall improved user experience as we balance features, performance and usability. Keep an eye on our official website and official social media outlets for announcements

We appreciate your patience, Trevor.

0 Likes
1 Reply
Correct Answer!
Re: Response from HTC about 2.3 GB Update
Dnakaman
Novice
‎07-06-2011 11:02 AM
skerfan2284 wrote:

Dear XXXXX,

Thank you for emailing Technical Support in regards to your Thunderbolt getting Android 2.3.

We are excited about the Operating System 2.3 Gingerbread update coming for Android, and while HTC will definitely have some phones running this Operating System, we do not have a specific timeframe for updates. Our goal is to give every customer the best possible experience on every phone. Every HTC phone is a combination of a unique HTC hardware and software experience and a core operating system. We only update our phones if it will provide an overall improved user experience as we balance features, performance and usability. Keep an eye on our official website and official social media outlets for announcements

We appreciate your patience, Trevor.


Doesn't really matter what HTC says, it is ultimately up to the carrier to decide when they will release the OTA for our phones.  It is a given that 2.3 is out in the wild now and that newer OS's are being worked on even as we speak.

 

So while it is nice that HTC may make an announcement that an OS will be made available to the general public, that does not always translate into the OS being available immediately for any carrier or device for that matter.

0 Likes