Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Reviving Rhyme after dropping in water
wpro12
Member

My phone dropped into the toilet while I was cleaning it. No "organic" material was in it, but it did have toilet cleaner in the bowl. It had a cover, and  I grabbed it out pretty quickly but it was dead. Eight hours later it's still dead. are there any suggestions as to how it can be brought back to life? I've got a year left on my contract.

0 Likes
Re: Reviving Rhyme after dropping in water
Ann154
Expert
Expert

Did you put the phone in a sealed bag of uncooked rice for a minimum of 24-48 hours?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Reviving Rhyme after dropping in water
wpro12
Member

Really? I'll give it a try.

Thanks

0 Likes
Re: Reviving Rhyme after dropping in water
vzw_customer_support
Customer Support

Hi wpro12,

I'm sorry to learn of your phone's incident! Do you have http://bit.ly/o9N7Nb insurance? If so, please submit a claim online http://bit.ly/07CrqPK and get a replacement pronto! No insurance? No problem! We now offer a device payment program http://vz.to/ZILXBT that allows customers in your situation to buy a new Smartphone at full price without a big upfront expense, check it out.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

0 Likes