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Correct Answer!
Reviving Rhyme after dropping in water
wpro12
Member
‎08-31-2013 07:24 PM

My phone dropped into the toilet while I was cleaning it. No "organic" material was in it, but it did have toilet cleaner in the bowl. It had a cover, and  I grabbed it out pretty quickly but it was dead. Eight hours later it's still dead. are there any suggestions as to how it can be brought back to life? I've got a year left on my contract.

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Correct Answer!
Re: Reviving Rhyme after dropping in water
Ann154
Expert
Expert
‎09-01-2013 05:36 AM

Did you put the phone in a sealed bag of uncooked rice for a minimum of 24-48 hours?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: Reviving Rhyme after dropping in water
wpro12
Member
‎09-01-2013 05:33 PM

Really? I'll give it a try.

Thanks

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Correct Answer!
Re: Reviving Rhyme after dropping in water
vzw_customer_support
Customer Support
‎09-03-2013 05:48 PM

Hi wpro12,

I'm sorry to learn of your phone's incident! Do you have http://bit.ly/o9N7Nb insurance? If so, please submit a claim online http://bit.ly/07CrqPK and get a replacement pronto! No insurance? No problem! We now offer a device payment program http://vz.to/ZILXBT that allows customers in your situation to buy a new Smartphone at full price without a big upfront expense, check it out.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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