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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'm having a very frustrating problem with my Rezound. The phone just keeps shutting off while I'm surfing the web -- even when the battery power is seemingly full or near full -- and then it takes forever to get the phone to turn back on. And most of the time, I can only get my phone to turn back on when I plug it into a wall outlet that is a Wifi location. If I try plugging it to a wall outlet on a non-Wifi location (such as work), it just will not turn on. The past three times this has happened, my phone has even shut off while my charger was plugged in to a wall unit and charging (AC charge). The first time this happened, back in April, I took it a Verizon store. They couldn't get it back to turn on so they just sent me a replacement phone. After 20 minutes, they finally got it to come back on but they told me since they already initiated the process for the replacement phone that I should just use the replacement phone. But the same problems keep happening. Does indicate that I just have a bad/dying battery? I've had this phone for about 2.5 years now. Every time I take it into Verizon they keep saying "you know, you're eligible to upgrade to a new phone" I'm aware of that, but I primarily only use my phone for calls, text and internet. I'm not really interested in upgrading to anything more, I like the existing contract I have right now. But I need to have a phone that functions and it's frustrating that it's no longer reliable. Has anyone else experienced this issue and is there anything that can be done that doesn't involve upgrading? Please help.