Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Software Update Doesn't Work - Now getting software error message
Rochelle
Member
‎11-15-2011 04:15 PM

The software update still doesn't work.  Now when I get the red triangle with the red exclamation point, when I start to remove the back of the phone I get an orange error message that takes up most of the screen.  At the end of the message it says that there is a problem with the ota__.zip package.  Then it gives me the option of rebooting.

 

Does anyone know if/when this software problem will be fixed?

 

I would definitely not recommend this phone to anyone.  Phone doesn't work, VZ and HTC can't fix the problem. 

 

Thanks.

0 Likes