Some Widgets Not Working

[gish]

A couple of my HTC widgets aren't working. Most notably the Tasks one. When I try to add it to the home screen, nothing happens. Is this happening to everyone, or did I get a bad phone?

[DionM_VZW]

Hi gish! I can help with the issue you're experiencing with your widgets. Can you assist me with the process you're using? Do you press and hold on an unoccupied area of your homescreen to add a widget? If so, when you select Tasks, what happens? Does the widget simply not appear or do you get a widget that doesn't function?

[gish]

I've tried both holding the home screen, and also adding it through Menu --> Personalize. It doesn't show up at all.

[DionM_VZW]

One more thing I need you to do: Please perform a soft reset of the phone and try to add the widget again. Soft resets are completed by removing the battery from the phone, waiting 30 seconds and then reattaching. You should be able to add the widget.

If it still fails, please take an inventory of how many widgets are currently on the home screen, and then send me a direct message with your name and phone number. Thanks!

[gish]

The battery can't be removed on the Rhyme. I will message you shortly.

[gish]

I'm sorry, I don't see how to direct message you? It says your email is unavailable. I currently have eight widgets, but when I first tried to add the Tasks one, I didn't have any.

[DionM_VZW]

To send a direct message, you only have to hover over my user name. I've sent you a message, so all you've gotta do is reply to mine!

[Wildman]

Actually it seems that until the user follows you and then you agree to allow them to follow you the option usually doesnt show to reply...  B33 traced this issue down when the site first came online..

[DionM_VZW]

Thanks for the head's up on this, wildman!

DionM_VZW

Follow Us on Twitter! www.twitter.com/vzwsupport

[CJDROID]

i just got a rhyme yesterday and am having same issue with adding the task widget and music widget. using either method of adding a widget/app doesnt work. if i select the widget i want to add it never appears for placement

[#11]

CJDroid, thanks for adding your concerns with your device. Are other widgets working? Are these the default widgets that come with the phone or others you have downloaded? Please also try booting your phone into safe mode to see if you are able to add your widgets to the main screen.

Please let me know if that helps!

MarquiaF_VZW

Follow us on Twitter @VZWSupport

[lclark051487]

Did you ever get this issued resloved because I'm having the same problem as well?