TB Update Available Now

[GreenRobot]

Yay! I got the update to bad I'm sending this phone back since it's a refurb pos and already falling apart.

[MELeBlanc]

Well I thought I had it "fixed".... did a hard reset and a battery pull last night and it made it through the entire night and this morning without a single reboot.  Brought it into my den to share the good news and it has rebooted three times in the last 10 minutes!

[RoyB_VZW]

We are sorry you are having difficulties since updating your phone recently. We do have a team of engineers looking into this issue and working towards a resolution. We will definitely provide any updates as they are received. We appreciate all of  your patience. 

Thanks, 

[Jerniganc]

Got my phone on 5/12 and it updated.  Having issues with rebooting, I set the notification sounds for email and they still use the default sound, and the backup assistant says my mobile number has changed (which it didnt) and wont sync   At this point should I DOA it?

[vx1]

I'll "rephrase" as they put it...

  Roy, 'sorry' will not make my TB work any better. If there is nothing really new to say, perhaps no post at all would be better because more boilerplate just makes the lack of meaningful communication from VZW all that much more frustrating.

Thanks.

[Edited to comply with Terms of Service]

[tmoneu]

I have the same problem as a few others here in the thread...I cannot even get the update. I go to settings>software update>check new and after a few minutes of "checking" it comes back with the message

Error

Service unavailable

Check for Sotware update under

settings when service is available.

is this a blessing in disguise after all the issues I have been reading that people have been

experiencing after getting this update???

[aah0818]

i was getting the same error, tech support called htc directly and they said it was a problem with my phone itself so they sent me a replacement.. got the replacement today wouldnt download in 3g but i did the 1x trick everyones saying ands its cuddrently downloading. hopefully this refurbished phones better then the original one!

[McFrost69]

     I've had my T-Bolt since mid-March.  At first, I had problems connecting with the 3G network. (Here in Cody, WY, we are 500-miles from the nearest 4G city, Denver.)  I was still getting pretty good download speeds even with just the 1X service.  After the 4G/3G tower updates late last month, my 3G service started working just fine.  However, to conserve extra battery power, I keep the mobile network connection turned off, unless I'm out of range of Wi-Fi hotspots.

     I had to play around with the LTE On/Off app and find the modem setting that finally let me access the software update notice.  After making sure my personal info was all backed up, I downloaded and installed the update without trouble on 5/14/11.  I had to reboot the phone twice to get all the update to apparently register, but it's running smoothly.  I have had one unexpected reboot of the device on 5/15/11 as I was reading an e-book, but that occured about 30-seconds after I plugged in the charger, so I don't know if that had anything to do with it.  Since then, no problems whatever.

     I'm still fairly conservative about my mobile connection and Wi-Fi usage, but I have noticed that my battery life does indeed seem to be improved.  As of this writing, I've been unplugged from the charger for nine hours and batter power is at 86%, when before the update it would have been at between 50% and 60%.

     All in all, I'm really jazzed with the Thunderbolt.  I've been using HTC smartphones for almost eight years now and have never had the problems many others are reporting.  Maybe I'm just lucky, or maybe I just know how to set the phone correctly.  Now, if we can just get HTC to push Gingerbread to us soon . . .

[MELeBlanc]

Got the "like new" phone the other day in the mail and waited until last night to finally open it hoping for another update from Verizon to fix the reboot issue on the one I currently had. Knew that I was running out of time so I popped open the box last night and went over the replacement with a fine toothed comb.  No scratches, no dings, nothing... looked pristine so I transferred everything over to it and fired it up.

A couple minutes after booting up the window pops to the affect of "update available... going to download it on...xx seconds"  with just an OK button so there is no way to cancel it.  I let it download and when it went to install it gave me the option to defer and I was hoping to defer whether or not to do it at all... but nope... you are just delaying the inevitable since it wanted a time to install and not an amount of time to wait.

Marvellous... so now what am I going to do?  If I let it install it then this one may start rebooting as well.

So I let it install.... now what is weird is that after it got done updating it downloaded and installed yet another update which did not happen on my old phone.

That was last night at about 10:30pm and it has not rebooted at all...